Refund and Return Policy for Stadtsalat
1. Introduction
This policy outlines the conditions under which Stadtsalat will issue refunds or accept returns for orders.
2. Eligibility for Returns
Returns are accepted for unopened, unused products within 14 days of delivery. Damaged or defective products are eligible for return regardless of the time elapsed.
3. Return Procedure
Contact our customer support team at support@stadtsalat.com to initiate a return. Follow the instructions provided by our support team to return the product.
4. Refund Process
Refunds will be processed within 7-10 business days of receiving the returned product. The original payment method will be used for the refund.
5. Exceptions
Customizable bowls and salads are not eligible for returns unless they are damaged or defective.
6. Contact Us
For any questions or concerns regarding this policy, please contact us at support@stadtsalat.com.
